Privacy Policy

Welcome to MONOILART (website: https://www.monoilart.com/). We attach great importance to the protection of your privacy. This privacy policy is intended to inform you about how we collect, use, store and protect the personal information you provide when using the services of this website. Please read this policy carefully before using this website. By using this website, you agree to all the contents of this policy.

1. Types of Information Collected

  1. Personal identification information: When you submit orders, register an account or perform other operations on this website, we may collect your name, email address, phone number, mailing address and other information to provide you with services such as product delivery and order confirmation.
  2. Transaction information: When you purchase oil paintings on this website, we will collect transaction-related information such as transaction amount, payment method and order number, which is used to complete the transaction process, handle refunds and after-sales services.
  3. Browsing information: We may collect your browsing information on this website through technologies such as cookies, including the pages you visit, the duration of stay, the types of oil paintings you browse (such as street art, portrait, ocean and other types of oil paintings), search records, etc. This information helps us understand your preferences and provide you with more personalized services and recommendations.

2. Ways of Using Information

  1. To provide you with product sales and related services, including processing orders, arranging delivery, and providing after-sales services.
  2. To improve our website and services. According to your browsing and purchase records, we will optimize the website layout, enrich the types of oil paintings (such as adjusting the display of different types of oil paintings according to popularity), and enhance the user experience.
  3. To send you information related to our products and services, such as notifications of new products (for example, information about oil paintings marked "Coming Soon"), promotional activities (such as discount activities for Wedding Decor orders), etc. If you do not wish to receive such information, you can follow the unsubscribe instructions in the information.
  4. To manage the security of the website, prevent and combat fraud, and ensure the security of your transactions.

3. Storage and Protection of Information

  1. We will store the collected personal information on secure servers and take reasonable technical and management measures to protect your information from unauthorized access, use, disclosure, modification or destruction.
  2. The storage period of your personal information will be determined in accordance with the requirements of relevant laws and regulations and business needs. After the expiration of the storage period, we will delete or anonymize your information in accordance with the regulations.

4. Sharing and Disclosure of Information

  1. We will not sell your personal information to any third party.
  2. In order to complete transactions or provide services, we may share your necessary information with relevant partners, such as logistics companies (for product delivery) and payment institutions (for processing payments). These partners can only use your information within the scope of providing services for us and must abide by relevant confidentiality obligations.
  3. We may disclose your personal information in accordance with the requirements of laws and regulations, the instructions of government departments, or to protect the legitimate rights and interests of us and others.

5. Your Rights

  1. You have the right to access, correct or delete the personal information you have submitted on this website. You can do it by logging into your account, or contact our customer service staff for assistance.
  2. You have the right to refuse us to collect and use your non-essential information, but this may affect your use of some services of this website.
  3. If you find that we collect or use your information in violation of this privacy policy, you have the right to complain to us, and we will handle and reply in a timely manner.

6. Cookie Policy

  1. To enhance your browsing experience, this website may use cookies. Cookies are small data files stored on your device, which can help us identify your device and remember your preferences.
  2. You can refuse cookies by adjusting your browser settings, but this may prevent you from using some functions of this website normally.

7. Update of the Policy

This privacy policy may be updated in accordance with changes in laws and regulations or business adjustments. The updated privacy policy will be published on this website. Please check it regularly. If the updated policy has a significant impact on your rights and interests, we will notify you in an appropriate way.

8. Contact Information

If you have any questions or suggestions about this privacy policy, please contact us through the following ways: