FAQ:
Genuine High Quality 100% hand-painted oil painting on canvas by our own excellent artists! Not print, poster or canvas transfer!
These artworks are not only fantastic for home decoration but also wonderful gifts for you or for your friends!They will bring you more fortune and good luck!
Does the painting come with frame?
The painting will be dispatched Only Canvas Without Framed.It is rolled.
Can I get a custom or personalized order?
Yes, please send us a request to our Email and we will do our best to make your dream come true!
What is production time ?
It takes 5 to 10 days for the artists to complete the work. We will mail it once the work is dry enough. Please be patient. Thank you.
How long does it take for my art to arrive?
Creating Time: Generally 1 week
Shipping Time: Generally 3-7 days by FedEx/DHL
Generally, you will receive your purchase in 10-14 days after order is placed. For quantity order, please contact us at info@monoilart.com to confirm the accurate time frame.
What is your return and exchange policy?
Hassle-free returns and exchanges.
Return it for a FULL refund or get a replacement just as easy as you purchase it.
We want happy customers! For any reason, if you don't like the painting you received, you can return it in its original package and condition in 30 days on the receipt of it. Please contact info@monoilart.com
Packing
Rolled paintings are packed carefully in a strong paper tube, Framed paintings are packed carefully in a quality wooden box
How much does shipping cost?
Shipping costs are included in the price, regardless of destination.
International taxes & duties
Please note that once your order arrives in the country of destination, local guidelines apply and your order may be subject to import taxes and local duties. These taxes and duties are not included in your purchase price and are the responsibility of the customer. However, if applicable, we will support with any communication of information with customs as necessary.
How to tighten a loose and saggy canvas painting?
If over years you notice that your canvas is starting to loosen up and sag, you can try the following:
Spray an even, fine mist of clean or distilled water on the back of the canvas. The canvas should tighten up when it dries.
Never use any chemical cleaners to clean your canvas painting.
